The Latest
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Responds: Stove Troubles Kick Major Retailer Into Gear
When you buy a major kitchen appliance, adding an extended warranty is often an option. A Massachusetts woman did just that and then discovered she couldn’t get the repair she thought she deserved. Enza Giacalone, of Walpole, cooks up a storm for her husband Joe, their kids, and grandchildren. Giacalone uses her electric cooking range a lot. When she bought...
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Wire Transfer Scam Cost Would-Be Homeowner $300,000
Across Massachusetts, would-be homeowners are falling prey to a scam that could cost them their entire down payment. Ted Williams was on the verge of buying his first home in Andover when an email scam happened to him.
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‘I'm Heartbroken About It:' Dog Owner Claims Food Killed Pet
Some devastated pet owners across the country are sounding off on social media, claiming a recalled dog food may have killed their pets. Jennifer Jubinville is still mourning the loss of her dog, Staley, who she says was suffering from liver failure and was put down in December. She says she fed Staley Hill’s prescription formula daily dog food for...
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Take Back Your Privacy: Stop Social Media Snooping
Your privacy is for sale and it’s being compromised. What you think is secret online, may not be. Near-daily data breaches and security leaks make it even more difficult to keep your personal information secure. But there are things you are doing, or not doing, online that puts your digital information at even more risk. So the NBC10 Boston Investigators...
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Family Out $13K After Son Makes Series of In-Game Xbox Purchases
Having teenage video gamers can lead to big fights about screen time limits, but in the Schoepke house, it cost the Bolton, Massachusetts, family more than just their time. “Thirteen months of multi-hundred dollar charges. Everybody was just floored,” said Liz Schoepke. Schoepke and her husband said they are out $13,000 after their son made a series of in-game Xbox...
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New iPhone Feature Can Help You Track and Limit Your Screen Time
Do you have any idea how much you use your smart phone each day? If you have an Apple device, it’s not a guessing game anymore. The IOS 12 update contains a new feature called “Screen Time” that will tell you exactly how much time you’re spending swiping and scrolling — but you better brace yourself for the reveal.
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Woman Duped in Gift Card Scam: ‘I Feel Used'
Janice Heath is kicking herself after she was duped into giving away $5,500. “I feel used and angry that I didn’t trust my gut,” said Janice. “I should have just put him on hold and called the police and not been afraid.”
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Customs Privacy Concerns: Instagram Model Says Logan Agents Crossed the Line
Your cellphone has your photos, contacts, and some of your most personal information, but next time you go through airport customs, you may have to turn it over. The Office of Inspector General says U.S. Customs and Border Protection officers are searching electronic devices more often and agents aren’t always following proper protocols. Consumer Investigator Leslie Gaydos spoke with a...
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Financial Advice for Furloughed Federal Workers
The government shutdown is forcing some federal workers struggling to pay their rent and provide for their families to make difficult financial decisions. Skerdi Avrami oversees maintenance and custodial crews at the JFK Library, which has been closed since the government shutdown began on December 22. He is using up all of his accrued vacation time to continue receiving a...
