March 20, 2016 9:25 pm X-Finite Possibilities Sometimes people are not enthusiastic about their cable company. Comcast Greater Boston Senior Vice President Tracy Pitcher talks about how the company is working to upgrade the customer service experience. US & World Videos 2:02 Snowstorm causes delays and cancellations at Logan 2:19 Plans to relocate Boston students to Roslindale Community Center met with criticism 4:47 Winter weather impacts roads, delays flights ahead of holidays 5:46 Snow falls across Greater Boston, impacting roads and air travel ahead of holidays 2:32 Santa's helpers hand out presents to children