Responds

How long is too long to wait when you show up at a rental car counter to pick up your vehicle?

How long is too long to wait for a rental car? An Arlington, Massachusetts, man is grappling with that question after a recent rental went awry. Paul Blumenfeld and his wife took a trip to Florida in March. Things were going smoothly until they arrived at the car rental counter at Tampa International Airport. “At least 200 people in line,...